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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Sam W.'s profile image
Sam W. 
3 years ago

Everything went as planned 

Kenneth C.'s profile image
Kenneth C. 
3 years ago

Very quick and question we’re answered in a timely manner 

EMERALD S.'s profile image
EMERALD S. 
3 years ago

Great communication, quick knowledgeable and friendly customer care team! 

James D.'s profile image
James D. 
3 years ago

The experience and how everything was handled was well above expectations. The way everything was communicated and how this would help. 

Alphfonzo P.'s profile image
Alphfonzo P. 
3 years ago

I had no problem with mr Ashworth , as my survey will show. I am sorry for the delay in responding. 

Valeriano C.'s profile image
Valeriano C. 
3 years ago

The process was somewhat hampered by either the servicer or a disconnect in the pennymac team. We provided the same documentation several times, we explained where everything came from, and in the end Norma was either kept in the dark from the beginning or she just plain didn't understand (possibly new to this). Example - we provided at least 3 months worth of banks statements at Pennymacs request, each time explaining that the large influx of funds came from the sale of our previous home. Even though we explained this to No... read more

JENNIFER B.'s profile image
JENNIFER B. 
3 years ago

Quick, friendly and patient with my questions- 

Bryan O.'s profile image
Bryan O. 
3 years ago

Everyone from start to finish made the experience wonderful. No stress and things went very smooth. 

KENNETH J.'s profile image
KENNETH J. 
3 years ago

More clear explanation of what to expect in the funding process. Like when the creditors would be paid and when I would receive my payout. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.