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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I appreciate the frequent updates on the status of my loan.
From Start to Finish possibly the easiest hassle free refi procedures ever and the People involved were Absolutely Amazing
Several Times we were told the documents were all in only to receive more email requesting them again. The need for witnesses was unclear as to how many we needed to bring. We are now 4 business days from closing and the disbursement is still in processing after making calls to Old republic and getting no answer I found they still haven't sent the request to the organization who completes the transfer
Grace was really helpful, easy to contact and an excellent communicator. I appreciate that she was working hard to understand and overcome obstacles and minimize delays She tried to help use meet our goals and the delays we experienced were out of her control.
I loved all of the reps we worked with (Paul, Grace, etc.) and I appreciate how transparent and on our side Penny Mac is as a lender. I will say there were some redundancies in the email requests for docs (but i don't think that's on Grace).
Lengthy, but overall a great experience
Friendly service and fast responses
Eric was extremely communicative and prompt. He anticipated my needs and met them proactively. This was the easiest home loan process I've ever gone through.
hk4l75mn87
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,124 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.