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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Way too much to type. I am not wasting any more of my time on this. Zero communication, incorrect final closing papers, requested documents from me several times after I already submitted them. Never responded to anything, had people call me on her behalf who had zero info. Saying you'd call me within an hour, and then hearing nothing for 3 weeks... Saying things and then forgetting everything and acting like we never discussed. Worst loan process of my entire life... I would fire her if it was my decision. Derek Palm w... read more
A great experience, I’m glad to be a Pennymac customer.
Joselyn was awesome and is great at what she does.
Prompt and professional support.
I felt that the same documents were requested multiple times to show the same information. Repetitive requirements became tiresome and annoying.
My closing attorney an I Had to send the same documents in a few times, there is a problem with communication in the PENNYMAC office.
I specifically asked the loan officer for the amount of closing fees we were paying and he neglected to answer the question after telling me he would get back to me.
Everything went smoothly without any issues. It was easy
documents were submitted multiple times because of mistakes from borrower and title company. Communication was not good, I had to go through 4 closings to sign documents.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,124 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.