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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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Annia Gonzalez H.'s profile image
Annia Gonzalez H. 
on Birdeye

2 years ago

N/A No comments to post 

Lori A.'s profile image
Lori A. 
on Birdeye

2 years ago

Everything was handled promptly and correctly. The service provided to me was excellent! 

Lester H.'s profile image
Lester H. 
on Birdeye

2 years ago

PennyMac has a good level of customer service that exceeded my expectations. In opinion, the loan process was make easy by their well informed and trained staff. Both Eric Lewis and Barry Morrow provided accurate and timely information throughout the refinancing process. Not sure I do it again without these two professionals. 

Nathan S.'s profile image
Nathan S. 
on Birdeye

2 years ago

Every time I reached out to My point of contact I could never reach her and when I did she never had a clear answer and several of my questions were never answered at all. I 

Clementina A.'s profile image
Clementina A. 
on Birdeye

2 years ago

She was prompt in returning or answering my calls. Very pleasant throughout the stressful process. 

Linda S.'s profile image
Linda S. 
on Birdeye

2 years ago

You all were great to work with Thank you so much. 

Ronald C.'s profile image
Ronald C. 
on Birdeye

2 years ago

Great job PENNYMAC, I’ll be doing business in the future 

Steven W.'s profile image
Steven W. 
on Birdeye

2 years ago

Kept us updated and returned calls. 

JERRY M.'s profile image
JERRY M. 
on Birdeye

2 years ago

Love the communication between my loan specialist and I. I received calls as expected and was updated anytime a change in the application has occurred. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.