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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was contacted by so many people during this refinance it was ridiculous and it was hard trying to contact people for help. I lost months of savings because the process took so long. Im very disappointed in PennyMac.
Linda Frazier, very professional and polite, the help she gave to me on this process of refinance was incredible. Thank you, thank you Linda, keep it up with a good work.
Was told multiple times we had all paperwork in only to have another representative say we needed more paperwork. Also they contacted a place I don’t even work at for verification of employment!
They were very patient with me and the problems with my other provider. It took a few months alot of yelling crying on my part with the other provider. Barry listened and we finally worked the problems out/
The team was great and communicated promptly.
Jamie was wonderful he made the process easier then expected and always communicated with me so there were no surprises.
Jamie was always very friendly and he helped to simplify the loan process.
Jamie was great. He answered all my questions quickly. He called weekly with loan status and explained everything very well.
Great job, for a stressful job
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.