PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,087 reviews
Select a rating
Carlos Parra S.'s profile image
Carlos Parra S. 
3 years ago

My experience with PENNYMAC, Maria and Austin was great they both have very good knowledge and very friendly. 

Zachary H.'s profile image
Zachary H. 
3 years ago

Stankin’ good!!!! 

THERESA L.'s profile image
THERESA L. 
3 years ago

Talking to only one person would cut down on conflicting information. Fewer statements indicating the loan would be canceled if I didn’t take some action immediately. I can’t do anything immediately because I am handicapped. Linda Frazier was very nice. 

Dustin K.'s profile image
Dustin K. 
3 years ago

Good job !!!!! 

Steven T.'s profile image
Steven T. 
3 years ago

Discount on origination and closing cost 

Aaron H.'s profile image
Aaron H. 
3 years ago

Thank you. 

Melanie G.'s profile image
Melanie G. 
3 years ago

I decided to stay with Penny Mac because I liked the ease of their online applications and the experience with their customer service. This loan process was the exact same. Very easy, online application, seamless transitions with knowledgeable team members at every stop of the process , live operators answering each phone call. Overall, PennyMac goes out of their way to ensure the customer is well taken care of with kind and considerate service. 

Justin R.'s profile image
Justin R. 
3 years ago

Easy process, thanks 

James S.'s profile image
James S. 
3 years ago

Easy process … clear communication 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,087 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.