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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Michael V.'s profile image
Michael V. 
3 years ago

The complete staff were professional and very accommodating . PennyMac was a refreshing experience Thank you Noemy and Vick for all the help and support 

Rex W.'s profile image
Rex W. 
3 years ago

You service was amazing. Accurate info and always available ror questions and really fast.... It was a pleasure and not a hardhship to finalize this transaction. Totally pro! Thank you and your staff....Incredible... 

Gene P.'s profile image
Gene P. 
3 years ago

Thank you! 

Lisa T.'s profile image
Lisa T. 
3 years ago

Did great. Closed on time. Smooth process. 

LEVI M.'s profile image
LEVI M. 
3 years ago

Clear and accurate from beginning to end. Paulette did a wonderful job and was always kind, and professional, and helpful. I felt like she was on my side working for me. It was 👍 great 

Albert P.'s profile image
Albert P. 
3 years ago

Nancy was pleasant and professional to work with. The problem was the team she was part of did not understand the investments that I am in and Continued to make documentation requests that made absolutely no sense. I got a call from Nancy and explained the problem to her and why I could not provide the documentation that was requested of me. She was thankful to me for explaining the details of some of my investments and I asked her to verify what I told her. After that conversation my file quickly moved to underwriting ... read more

Jaclyn C.'s profile image
Jaclyn C. 
3 years ago

Faiza was genuinely interested in helping us through the process. Her authentic interest in offering support made all of the difference. It is about people truly caring about what they do and their customers. 

Lee Robertson J.'s profile image
Lee Robertson J. 
3 years ago

Great to work with her and the team. There was a change in the home value that requires alterations in the loan. But the are on it. Ee 

Jerremy H.'s profile image
Jerremy H. 
3 years ago

Everyone we had interaction with was very helpful and very pleasant to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.