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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Alan Chichakly was the Best! Norma Brambila needs to learn absolutely more about communication, over the process of my loan I feel as if I was on the payroll of Pennymac I need my check for employment. I wouldn’t recommend you all As a former penny Mac client I will refinance out of this loan as soon as I can and take my business elsewhere! Norma gets a Big Fat ZERO from us.
Everything was done in a timely matter and I did not have to miss any time off work yo get this done.
Andrew answered all questions. only downfall I would say would be the duplicated payoff demand documents we received in the mail
It's wasn't greatest when they had my car on twice and card say we had two of them , and it took for ever
Everything went very smooth. Thank you so much.
+From the begining of the loan process to the end, Pennymac answered all are questions. Their tec-support people walked us through all our technical questions and were very patient with us. All the people we communicated with respect and courtesy
Brittany was awesome professional polite when it was something that I didn’t understand she went out of her way to find the answer and to make sure that the other department received all of my documents Brittany is a superstar
I explicitly requested that only Austin be the person making outbound calls to me. I subsequently received 3 outbound calls from people who were not Austin. In fact, I never heard from Austin again. Closing expectations were a mess. I spoke to 3 people, all of whom told me 3 different things and did not explain anything accurately. Except for Frank and Ashton. They are good employees
She was amazing and it was a pleasure working with Brittany.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.