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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Michael R.'s profile image
Michael R. 
3 years ago

Always got back very quickly for any questions. 

Laura C.'s profile image
Laura C. 
3 years ago

Alan Chichakly was the Best! Norma Brambila needs to learn absolutely more about communication, over the process of my loan I feel as if I was on the payroll of Pennymac I need my check for employment. I wouldn’t recommend you all As a former penny Mac client I will refinance out of this loan as soon as I can and take my business elsewhere! Norma gets a Big Fat ZERO from us. 

Lori M.'s profile image
Lori M. 
3 years ago

Everything was done in a timely matter and I did not have to miss any time off work yo get this done. 

Scott K.'s profile image
Scott K. 
3 years ago

The process went smoothly enough. I shopped around for a good rate and PennyMac matched the best rate I could get and sweetened it a little. Happy I went this way with my loan so far. 

Melissa P.'s profile image
Melissa P. 
3 years ago

Communication is clear and understanding. 

Preston M.'s profile image
Preston M. 
3 years ago

Andrew answered all questions. only downfall I would say would be the duplicated payoff demand documents we received in the mail 

Terry Anderson J.'s profile image
Terry Anderson J. 
3 years ago

It's wasn't greatest when they had my car on twice and card say we had two of them , and it took for ever 

Marilyn M.'s profile image
Marilyn M. 
3 years ago

Brittany was awesome professional polite when it was something that I didn’t understand she went out of her way to find the answer and to make sure that the other department received all of my documents Brittany is a superstar 

Jesus Santos J.'s profile image
Jesus Santos J. 
3 years ago

Best team ever. Sandrea was awesome. Made everything simple for us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.