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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No I would not
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Destiny went above and beyond. I have ptsd and get anxiety often. She was not only kind and compassionate with me every time I called she Helped move the process faster than I could have ever excepted. It was a pure joy dealing with her. She is definitely skilled at her job but to me more importantly she made us feel valued and that Is the best customer service that you could ever offer. It’s obvious I’m sure she is do for a raise but a step further she is definitely a person you waant in leadership to train others to be lik... read more
It was truly a pleasure working with Peter Ashworth and his team. They are very diligent, up front, and honest in the loan process - excellent with follow-up and follow through! THANK YOU PETER!!!
Awesome customer service. I really appreciate pennymac
a+a+a+a+a+a+a+
The communication and the process was spot on therefore leading the exact time frame I was told 5 stars
I never got call backs despite being told I would get a call back. When setting up the loan I was told the creditors would be paid directly. Days before closing I was told I'd recieve checks to send to my creditors.
Great experience. Always prompt and friendly, no question went unanswered even when I had some tediously detailed questions. This is my 3rd home loan with PM and I've had a good experience, start to finish, each time.
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.