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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always got back very quickly for any questions.
Alan Chichakly was the Best! Norma Brambila needs to learn absolutely more about communication, over the process of my loan I feel as if I was on the payroll of Pennymac I need my check for employment. I wouldn’t recommend you all As a former penny Mac client I will refinance out of this loan as soon as I can and take my business elsewhere! Norma gets a Big Fat ZERO from us.
Everything was done in a timely matter and I did not have to miss any time off work yo get this done.
The process went smoothly enough. I shopped around for a good rate and PennyMac matched the best rate I could get and sweetened it a little. Happy I went this way with my loan so far.
Communication is clear and understanding.
Andrew answered all questions. only downfall I would say would be the duplicated payoff demand documents we received in the mail
It's wasn't greatest when they had my car on twice and card say we had two of them , and it took for ever
Brittany was awesome professional polite when it was something that I didn’t understand she went out of her way to find the answer and to make sure that the other department received all of my documents Brittany is a superstar
Best team ever. Sandrea was awesome. Made everything simple for us.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,086 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.