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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Jonathan P.'s profile image
Jonathan P. 
3 years ago

No I would not 

Keisha P.'s profile image
Keisha P. 
3 years ago

n/a n/a n/a 

Timothy D.'s profile image
Timothy D. 
3 years ago

Destiny went above and beyond. I have ptsd and get anxiety often. She was not only kind and compassionate with me every time I called she Helped move the process faster than I could have ever excepted. It was a pure joy dealing with her. She is definitely skilled at her job but to me more importantly she made us feel valued and that Is the best customer service that you could ever offer. It’s obvious I’m sure she is do for a raise but a step further she is definitely a person you waant in leadership to train others to be lik... read more

Lizeth S.'s profile image
Lizeth S. 
3 years ago

It was truly a pleasure working with Peter Ashworth and his team. They are very diligent, up front, and honest in the loan process - excellent with follow-up and follow through! THANK YOU PETER!!! 

Archie A.'s profile image
Archie A. 
3 years ago

Awesome customer service. I really appreciate pennymac 

Karl G.'s profile image
Karl G. 
3 years ago

a+a+a+a+a+a+a+ 

Melvin W.'s profile image
Melvin W. 
3 years ago

The communication and the process was spot on therefore leading the exact time frame I was told 5 stars 

Nicholas H.'s profile image
Nicholas H. 
3 years ago

I never got call backs despite being told I would get a call back. When setting up the loan I was told the creditors would be paid directly. Days before closing I was told I'd recieve checks to send to my creditors. 

Jeremi W.'s profile image
Jeremi W. 
3 years ago

Great experience. Always prompt and friendly, no question went unanswered even when I had some tediously detailed questions. This is my 3rd home loan with PM and I've had a good experience, start to finish, each time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.