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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I expressed my feelings to her supervisor a few days later. When I was upset with her poor aritude I asked to speak to her boss but she never got her to come on phone nor gave her the message. I had to call in two days later
She was great!!! Very quick responses and follow up, friendly, and made me relax a bit as we got to the end
Plainly put…awesome!
This was an amazing experience
Paulette was communicative and easy to talk to.
Very easy cash-out refi process.
Paulette was a great representative of Pennymac. She was helpful in all the right ways, and listened to all concerns I had.
The best customer service I've had from a mortgage company. Professionalism all the way through. The company should set standards for all others. Thank you again.
Very knowledgeable and courteous loan officer and advisor, which made the entire process easy and smooth. Will definitely recommend to family and friends.
PENNYMAC has a 4.4 star rating with 48,794 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.