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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,794 reviews
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Angel G.'s profile image
Angel G. 
3 years ago

I expressed my feelings to her supervisor a few days later. When I was upset with her poor aritude I asked to speak to her boss but she never got her to come on phone nor gave her the message. I had to call in two days later 

Amanda B.'s profile image
Amanda B. 
3 years ago

She was great!!! Very quick responses and follow up, friendly, and made me relax a bit as we got to the end 

MIA N.'s profile image
MIA N. 
3 years ago

Plainly put…awesome! 

Leontine M.'s profile image
Leontine M. 
3 years ago

This was an amazing experience 

Rachel M.'s profile image
Rachel M. 
3 years ago

Paulette was communicative and easy to talk to. 

REBECCA S.'s profile image
REBECCA S. 
3 years ago

Very easy cash-out refi process. 

Marcus a.'s profile image
Marcus a. 
3 years ago

Paulette was a great representative of Pennymac. She was helpful in all the right ways, and listened to all concerns I had. 

Tyrus B.'s profile image
Tyrus B. 
3 years ago

The best customer service I've had from a mortgage company. Professionalism all the way through. The company should set standards for all others. Thank you again. 

Gregory H.'s profile image
Gregory H. 
3 years ago

Very knowledgeable and courteous loan officer and advisor, which made the entire process easy and smooth. Will definitely recommend to family and friends. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,794 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.