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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went exactly as I was told and was very smooth.
Documents posted incredibly fast online for review, with an email to alert a task is waiting (handy!) Andy worked on our behalf; if something actually did slow down, we were contacted...he didn't wait for us to get frustrated. Excellent communication, and overall good experience. Thanks!
Pennymac made it possible to do everything from the comfort of my home!
Rosario Lopez A+ service
Paulette was communicative and easy to talk to.
Very easy cash-out refi process.
Paulette was a great representative of Pennymac. She was helpful in all the right ways, and listened to all concerns I had.
Darcel was a pleasure to deal with, she was very professional and answered my questions quickly and efficiently. If she said she was going to follow up with me she always did.
I feel the closing process was very slow since I was already a customer of PennyMac and had made all of my payments in a timely manner. It was as if I kept getting the runaround. I was not happy having to send paperwork most of the time one item at a time instead of sending all needed information at one time. That seems to be a waste of time, perhaps you should give that thought.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,797 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.