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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,130 reviews
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John B.'s profile image
John B. 
on Birdeye

2 years ago

Everything went exactly as I was told and was very smooth. 

CLAYTON P.'s profile image
CLAYTON P. 
on Birdeye

2 years ago

Documents posted incredibly fast online for review, with an email to alert a task is waiting (handy!) Andy worked on our behalf; if something actually did slow down, we were contacted...he didn't wait for us to get frustrated. Excellent communication, and overall good experience. Thanks! 

Leontine M.'s profile image
Leontine M. 
on Birdeye

2 years ago

This was an amazing experience 

Rachel M.'s profile image
Rachel M. 
on Birdeye

2 years ago

Paulette was communicative and easy to talk to. 

REBECCA S.'s profile image
REBECCA S. 
on Birdeye

2 years ago

Very easy cash-out refi process. 

Marcus a.'s profile image
Marcus a. 
on Birdeye

2 years ago

Paulette was a great representative of Pennymac. She was helpful in all the right ways, and listened to all concerns I had. 

Lois S.'s profile image
Lois S. 
on Birdeye

2 years ago

Mary was supportive when I was unable to obtain barclay’s payoff statements. I really thought I would be given up on. 

Nicholas O.'s profile image
Nicholas O. 
on Birdeye

2 years ago

Everyone was super friendly, and quick to answer any questions I had. The whole process was nearly seamless and very easy going. 

Suzanne F.'s profile image
Suzanne F. 
on Birdeye

2 years ago

Darcel was a pleasure to deal with, she was very professional and answered my questions quickly and efficiently. If she said she was going to follow up with me she always did. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,130 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.