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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,131 reviews
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Chelsea S.'s profile image
Chelsea S. 
on Birdeye

2 years ago

awesome team- 

Jack M.'s profile image
Jack M. 
on Birdeye

2 years ago

Great experience. Fast and she came to us. 

Morgan T.'s profile image
Morgan T. 
on Birdeye

2 years ago

Thank you for everything 

Suzanne F.'s profile image
Suzanne F. 
on Birdeye

2 years ago

Darcel was a pleasure to deal with, she was very professional and answered my questions quickly and efficiently. If she said she was going to follow up with me she always did. 

RICHARD E.'s profile image
RICHARD E. 
on Birdeye

2 years ago

This is the second time we have used PennyMac services and both times it was seamless. 

Yvonne C.'s profile image
Yvonne C. 
on Birdeye

2 years ago

I feel the closing process was very slow since I was already a customer of PennyMac and had made all of my payments in a timely manner. It was as if I kept getting the runaround. I was not happy having to send paperwork most of the time one item at a time instead of sending all needed information at one time. That seems to be a waste of time, perhaps you should give that thought. 

Joshua K.'s profile image
Joshua K. 
on Birdeye

2 years ago

Brandy was very informative and easy to work with. Please send me a survey for the underwriting department 

Joshua D.'s profile image
Joshua D. 
on Birdeye

2 years ago

Give star!!! 

RONNIE W.'s profile image
RONNIE W. 
on Birdeye

2 years ago

Everything with the experience was easy and done mostly online and through texts and emails. I always felt that I was informed about what was going on. Five stars 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,131 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.