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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,215 reviews
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Robert G.'s profile image
Robert G. 
6 months ago

Liam was awesome in getting this loan completed. Greatly appreciated all his efforts.  

Daryl D.'s profile image
Daryl D. 
6 months ago

We did have a problem with ServiceLink provided notary. She missed a required signature and additional form. We were not notified until the date of funding items were missing. Funding delayed by 5 days. 

Charles L.'s profile image
Charles L. 
6 months ago

No issues. The process was smooth. Thank you! 

Lewis W.'s profile image
Lewis W. 
6 months ago

I got great service from all the team at PennyMac that helped me 

Jennifer C.'s profile image
Jennifer C. 
6 months ago

Everyone on Ashley's team were totally knowlegable and helpful! 

Marilyn K.'s profile image
Marilyn K. 
6 months ago

Everyone was so polite & helpful. Very professional & considerate.  

Sheila S.'s profile image
Sheila S. 
6 months ago

Liam Nguyen is an asset that deserves the recognition for his above and beyond customer service he provided me throughout this process. Without him, this refi would not have happened.  

Carlo P.'s profile image
Carlo P. 
6 months ago

Overall, Grace Sparks and Christopher Pistorius are a fantastic team at PennyMac Their dedication, professionalism, and knowledge made a potentially stressful process enjoyable and seamless. I am so grateful for all their help and guidance! 

Scott R.'s profile image
Scott R. 
6 months ago

Penny Mac received our funds from our Insurance company after two Hurricanes. I followed there steps to have the funds released . And it was the worst experience of my life . They tried to push exceptions to be made each was denied which delayed the process. We had to find a contractor after having someone to do the work . They made us jump through hoops the whole time needing to get our house fixed and very rude . I finally got the paperwork in as they requested received a portion to get the job done. Then they required ano... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,215 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.