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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I talked to a different person every time I called to get updates or information about my loan. This lead to miscommunication very many times. This made it hard to submit the proper information the first time.
The overall process
Very professional and friendly
Made my refinance a breeze! The customer support from start to finish was attentive, patient, and answered all of my questions thoroughly.
Very good experience have nothing but good things to say . Thanks
at first, i had someone else and verily had contact with the first person then I found out they quit, and then Marcia became my contact and she did her job and kept me up to date on my loan and help me understand what I needed to do and how to get things I needed for the loan very professional and caring compassionate thing that I like. I believe she is the kind of person you guys want to keep you let her go somewhere else it would be your great loss. I WANT TO MENTION A YOUNG MAN THAT GOT THIS ALL STARTED, TREVOR GODERUM H... read more
I would recommend your process allow realtors receive information
Outstanding Service in the whole process.
Very easy process. Communication was great.
PENNYMAC has a 4.4 star rating with 48,086 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.