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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I talked to a different person every time I called to get updates or information about my loan. This lead to miscommunication very many times. This made it hard to submit the proper information the first time.
The overall process
Very professional and friendly
Made my refinance a breeze! The customer support from start to finish was attentive, patient, and answered all of my questions thoroughly.
Very good experience have nothing but good things to say . Thanks
at first, i had someone else and verily had contact with the first person then I found out they quit, and then Marcia became my contact and she did her job and kept me up to date on my loan and help me understand what I needed to do and how to get things I needed for the loan very professional and caring compassionate thing that I like. I believe she is the kind of person you guys want to keep you let her go somewhere else it would be your great loss. I WANT TO MENTION A YOUNG MAN THAT GOT THIS ALL STARTED, TREVOR GODERUM H... read more
I would recommend your process allow realtors receive information
Outstanding Service in the whole process.
Very easy process. Communication was great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,086 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.