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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Dalton M.'s profile image
Dalton M. 
3 years ago

I talked to a different person every time I called to get updates or information about my loan. This lead to miscommunication very many times. This made it hard to submit the proper information the first time. 

Gary P.'s profile image
Gary P. 
3 years ago

The overall process 

David H.'s profile image
David H. 
3 years ago

Very professional and friendly 

Samantha M.'s profile image
Samantha M. 
3 years ago

Made my refinance a breeze! The customer support from start to finish was attentive, patient, and answered all of my questions thoroughly. 

Timothy C.'s profile image
Timothy C. 
3 years ago

Very good experience have nothing but good things to say . Thanks 

RACHAEL M.'s profile image
RACHAEL M. 
3 years ago

at first, i had someone else and verily had contact with the first person then I found out they quit, and then Marcia became my contact and she did her job and kept me up to date on my loan and help me understand what I needed to do and how to get things I needed for the loan very professional and caring compassionate thing that I like. I believe she is the kind of person you guys want to keep you let her go somewhere else it would be your great loss. I WANT TO MENTION A YOUNG MAN THAT GOT THIS ALL STARTED, TREVOR GODERUM H... read more

Titus T.'s profile image
Titus T. 
3 years ago

I would recommend your process allow realtors receive information 

Arturo S.'s profile image
Arturo S. 
3 years ago

Outstanding Service in the whole process. 

Philip A.'s profile image
Philip A. 
3 years ago

Very easy process. Communication was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.