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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good service
Extremely fast processing, thank you!
Overall, it was a great experience! The only problem was whenever a message was left on the phone, the person leaving the message talked so fast that you had to listen to the message 4 or 5 times before you could get the whole message and call back phone numbers!
Great communication and explaining of the process. Very sincere and easy to speak with Loan officer.
Sandra and her team at PennyMac did a great job. I have used them in the past, and will again in the future. The customer service and prices can't be beat.
It would have been better if our application hadn’t have been left to sit untouched for nearly 3 weeks. It also would have been nice if someone at PENNYMAC hadn’t taken it upon themselves to put things in our payoff without consulting us.
The loan officer checked with you often And I did not have to pull all my paperwork myself
Appraisal took 3 weeks after communicating we were having problems with the appraisal company. Communication was poor, unable to speak to anyone to get the process clarified. Closing date was delayed because the price was inaccurate on documents after appraisal. Even after all of this the money that I wanted to put down and the money that I wanted to keep from the sale of my house was not correct when we closed. I was never sent an updated closing disclosure after asking several times so I could check this myself. I wanted t... read more
Great experience!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.