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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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CURTIS Y.'s profile image
CURTIS Y. 
3 years ago

It was very very very good 

Gale H.'s profile image
Gale H. 
3 years ago

I have to say, this Refi went smoother than any other Refi I have ever had. It also was quicker with little to no snags. Stress free process. I would definitely consider using PennyMac again, should the interest rates decrease. I 

Thomas W.'s profile image
Thomas W. 
3 years ago

to expensive to refinance for an existing customer 

Nicholas Smith J.'s profile image
Nicholas Smith J. 
3 years ago

I’m glad I refinanced with PM. This is my second consecutive mortgage loan with you. Connor Lori’s was excellent and Janet was diligent. 

Marie L.'s profile image
Marie L. 
3 years ago

The process was chaotic from the start, with the processor Madison Brown saying that she "assumed we were going with another lender" when we called to ask about uploading documents to the portal to initiate the approval process. Then the same documents were requested on several occasions, even after they had been previously been submitted. The closing date had to be amended. Needless to say that this was a very stressful ordeal. 

JESSICA H.'s profile image
JESSICA H. 
3 years ago

I do not care to have my review posted. Thanks 

Myra P.'s profile image
Myra P. 
3 years ago

Very easy process, a couple of glitches but nothing that stopped the process 

Brent R.'s profile image
Brent R. 
3 years ago

Everything was so easy and communicated thoroughly. 

DAVID BLAKENEY J.'s profile image
DAVID BLAKENEY J. 
3 years ago

The people at pennymac worked hard and timely to get my business decision done they were great to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.