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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,131 reviews
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Kelly O.'s profile image
Kelly O. 
on Birdeye

2 years ago

penny mac was awesome from start to finish with my FHA loan , i previously attempted a loan with my own bank and the process was so truly aweful. i am so glad i chose penny mac . 

Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

This was our second time delaling with the company and each time we walked away feeling completely satisfied. No real buyers remorse or discomfort. 

Caleb A.'s profile image
Caleb A. 
on Birdeye

2 years ago

Assistance and communication was overall good during the experience. PennyMac does need to work on answering emails, no one answers emails but they all send them. It's inconsistent and can lead to a feeling of not being able to get in touch with the specific person you need to, when you need to during strict timelines. 

KENDELL C.'s profile image
KENDELL C. 
on Birdeye

2 years ago

Everything 

Jason K.'s profile image
Jason K. 
on Birdeye

2 years ago

This was such an easy process. Communication was perfect. Closing was fast. A+ experience all around! 

Lucy V.'s profile image
Lucy V. 
on Birdeye

2 years ago

They were very helpful in helping me navigate with out email per my request and never lost there patience with me. 

CORREEN H.'s profile image
CORREEN H. 
on Birdeye

2 years ago

Happy with our closing so far. Waiting on equity. 

Heather B.'s profile image
Heather B. 
on Birdeye

2 years ago

This is by far the best lender I have worked with. Michael O and Austin were amazing to work with. This is my second loan with Pennymac!! 

TIMOTHY F.'s profile image
TIMOTHY F. 
on Birdeye

2 years ago

Communication could have been better. Did not respond to emails. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,131 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.