PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,131 reviews
Select a rating
Kelly C.'s profile image
Kelly C. 
on Birdeye

2 years ago

Rosario and Dewayne were so great to work with. We made changes to the loan amount a couple times and they always were quick to get back to us with updated information. Closing package got to the closing company in plenty of time and closing was really easy. 

Janon G.'s profile image
Janon G. 
on Birdeye

2 years ago

I was asked for the same documents so many times. At closing there was so much confusion on what was being paid and documents needed. My insurance was not handled properly so I had to get insurance on the home in a rush on the day of closing and my closing was late. 

Johnathan B.'s profile image
Johnathan B. 
on Birdeye

2 years ago

5 star service 

Gordon W.'s profile image
Gordon W. 
on Birdeye

2 years ago

Quick and easy! Thanks Paulette, and Pennymac. 

Arthur H.'s profile image
Arthur H. 
on Birdeye

2 years ago

This was our Third time working with PENNYMAC. Ten 🌟 across the board from start to finish. Thank you PW and my mac team 

Ryan K.'s profile image
Ryan K. 
on Birdeye

2 years ago

Will highly recommend 

Kasey H.'s profile image
Kasey H. 
on Birdeye

2 years ago

It’s important for me to say Mary personally did an EXCELLENT job—the overall experience wasn’t great, but Mary was the superhero in the mix. She was kind and patient and helpful and she didn’t lie to me or BS me—which other agents did. I’m not sure I’d have stayed with Pennymac but for her. 

Jacob S.'s profile image
Jacob S. 
on Birdeye

2 years ago

Thank you it was great 

LARRY T.'s profile image
LARRY T. 
on Birdeye

2 years ago

Edna was accurate and precise in communication about every form that needed to be signed and answered questions to the best of her knowledge. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,131 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.