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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Christina D.'s profile image
Christina D. 
3 years ago

Fast and simple 

Andria P.'s profile image
Andria P. 
3 years ago

PennyMac is great to work with and it’s a bonus that they continue to service your loan even after it’s been sold. This is my second mortgage with them and I will say their customer service and website is excellent compared to other companies I have dealt with in the past. 

Charles M.'s profile image
Charles M. 
3 years ago

Great service 

Roberto L.'s profile image
Roberto L. 
3 years ago

Good service and very easy to communicate With personal 

RICHARD H.'s profile image
RICHARD H. 
3 years ago

Shay was wonderful. The unpleasant rating is for the overall process. Shay was very helpful and understanding during the entire proces 

CARMIE ELMORE I.'s profile image
CARMIE ELMORE I. 
3 years ago

I am happy that I got the refi done & equity line paid off but experience in general was not good for me. Communication not the greatest in my opinion. For example I wanted my HELOC paid off not closed so i can't access it any more. In my opinion it took too long to close this refi. I have a pretty decent salary 20/25K a month & the property literally makes about $2500 a month in profit & have ano debt. Do what you say your going to do. If you say you going to call someone back within an hour just do it. This however NEVER... read more

Nancy L.'s profile image
Nancy L. 
3 years ago

Great team to work with and made it seamless. 

Terra H.'s profile image
Terra H. 
3 years ago

Great experience working with Sandi! 

Sharon D.'s profile image
Sharon D. 
3 years ago

Austin was pleasant and clear. Vary helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.