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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Veronica was absolutely fantastic. There were other problems when signing time came, documents prior to Veronica taking over that were lostm
I just the process to quick and accurate and people to be very helpful.
Thank you for helping out in the loan process
Rosario was efficient and helpful throughout the process.
Easiest mortgage process I’ve ever had. Once the initial paper work and documents were received process went really quick and smoothly. Loan had final approval almost 2 weeks earlier than expected. Any questions I had were answered by a real person quickly.
Great to work with.
PennyMac dropped the ball in several areas. First being the PennyMac’s expectations of the need to close on the current ownership of our home. While this was addressed MULTIPLE times from my side prior to the purchase of the new home this was a last minute surprise. It didn’t have to be this way as we would have accepted different terms from the buyer. Secondly, it was absolute crickets from PennyMac prior to closing. I was assuredly the underwriting was good to go. I called and emailed the Monday before closing on that Fri... read more
She was good and prompt, I was busy, slow and hard to manage... wife says same. She did great and did her best to keep me inline. :)
Great overall experience!
PENNYMAC has a 4.4 star rating with 48,794 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.