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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,101 reviews
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RD Turner J.'s profile image
RD Turner J. 
3 years ago

Maria Veliz and the Penny Mac team took us by the hand and lead us step by step through the refinance process. 

Andrea C.'s profile image
Andrea C. 
3 years ago

During phone conversations, it would have been a better experience if the tone had been a bit more empathetic and less robotic. Someone that's looking to refinance most likely is going through a hardship and it helps to hear a friendly voice on the other side of the line. That's all. 

Joseph C.'s profile image
Joseph C. 
3 years ago

Such a great experience , i will not use anyone else in the future! 

Everett S.'s profile image
Everett S. 
3 years ago

Very easy and stress feee refinance. Very helpful! 

Jesus Delara J.'s profile image
Jesus Delara J. 
3 years ago

What made my experience great was to terrific communication, ease of PennyMac’s online Portal and the accuracy of the loan docs. My wife and I are gratefully pleased. 

Chrisie L.'s profile image
Chrisie L. 
3 years ago

Great experience 

Andrew Chism J.'s profile image
Andrew Chism J. 
3 years ago

Sandra was a trooper through a tough purchase with many bumps in the road to closing, she was always available, always upbeat, always compassionate and above all always professional and ultra hard working to get us to closing on the day we needed! She was very knowledgeable and had answers for our questions quickly! We could not have asked for a better experience than the one we had with Sandra Benavidez! 

Jeuris P.'s profile image
Jeuris P. 
3 years ago

Seamless process overall! 

LAURA C.'s profile image
LAURA C. 
3 years ago

Great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,101 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.