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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I appreciate all the help and open communication during the process. Shout out to Nancy and Michael!
Thank you for all your help
My experience with the team was amazing.
You guys are so awesome.
Worst experience! Would not ever recommend. They lost my check after confirming they received it (they even credited my account with the funds) then they said that needed another form of payment so they can return the credit amount back to the company but refused to pay the cancel check fee so that I could pay another way! I told them I was not comfortable paying another way until the check was canceled out of fear they’d find it and cash it….they basically said I either pay it or they will take a payment I already paid and ... read more
Easy process and the staff is responsive.
We had the absolute WORST experience with this company. In the beginning we were convinced to refinance our home. We were told it would be a very easy process and it was the complete OPPOSITE. They gave us the run around for 3 months, they would go weeks with out communicating with us. We were never able to get a hold of someone on our team, so we would have to call the main number. I requested to speak with a manager several times, each manager I spoke with was extremely rude and unprofessional. I finally spoke with someone... read more
The team from the beginning to the end was outstanding. Faiza was very professional and made sure she always at reach for us. We didn’t hesitate to ask her a question nor felt we didn’t have support. We really enjoyed this exiting process.
The team was attentive, patient, and hard working. They were able to meet my goals without ever being pushy or frustrating. Everything was communicated clearly and all questions were answered. I would certainly recommend them again.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,215 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.