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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,219 reviews
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Steven O.'s profile image
Steven O. 
6 months ago

From the time I called to inquire about the refinance to the time I received the checks in the mail it was a great experience. Everything was transparent and easy and I never had to wonder what was happening. I was informed every step of the way.  

Ricky C.'s profile image
Ricky C. 
6 months ago

Great experience from your representative. Very polite and very clear and concise with the process. 

Alexander A.'s profile image
Alexander A. 
6 months ago

I was impressed with the whole process. Application process and documentations needed were easy to understand and submit. 

Gregory G.'s profile image
Gregory G. 
6 months ago

I appreciate all the help and open communication during the process. Shout out to Nancy and Michael! 

Robin M.'s profile image
Robin M. 
7 months ago

Thank you for all your help  

Machelle B.'s profile image
Machelle B. 
7 months ago

My experience with the team was amazing.  

Hopeton C.'s profile image
Hopeton C. 
7 months ago

You guys are so awesome. 

Heather T.'s profile image
Heather T. 
7 months ago

Worst experience! Would not ever recommend. They lost my check after confirming they received it (they even credited my account with the funds) then they said that needed another form of payment so they can return the credit amount back to the company but refused to pay the cancel check fee so that I could pay another way! I told them I was not comfortable paying another way until the check was canceled out of fear they’d find it and cash it….they basically said I either pay it or they will take a payment I already paid and ... read more

Barbara T.'s profile image
Barbara T. 
7 months ago

Easy process and the staff is responsive.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,219 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.