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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,133 reviews
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Gene P.'s profile image
Gene P. 
on Birdeye

2 years ago

Thank you! 

Lisa T.'s profile image
Lisa T. 
on Birdeye

2 years ago

Did great. Closed on time. Smooth process. 

LEVI M.'s profile image
LEVI M. 
on Birdeye

2 years ago

Clear and accurate from beginning to end. Paulette did a wonderful job and was always kind, and professional, and helpful. I felt like she was on my side working for me. It was 👍 great 

Ward M.'s profile image
Ward M. 
on Birdeye

2 years ago

Accuracy of documents and communication 

Randall W.'s profile image
Randall W. 
on Birdeye

2 years ago

Sandra was a Rockstar, everyone else dropped the ball. She needs credit for the work she put in, but your team that does with the VA dropped the ball and almost lost me a home. If it wasn’t for Sandra and Letisha this deal would have fell through. Randall Wertz 

MARK F.'s profile image
MARK F. 
on Birdeye

2 years ago

Overall Amanda was very professional and was helpful all the way through with here timely responses to my questions 

AUSTIN R.'s profile image
AUSTIN R. 
on Birdeye

2 years ago

Everything went very smooth. Thank you so much. 

VANESSA P.'s profile image
VANESSA P. 
on Birdeye

2 years ago

Sometimes I’d go longer than a week without an update. 

Amy P.'s profile image
Amy P. 
on Birdeye

2 years ago

I explicitly requested that only Austin be the person making outbound calls to me. I subsequently received 3 outbound calls from people who were not Austin. In fact, I never heard from Austin again. Closing expectations were a mess. I spoke to 3 people, all of whom told me 3 different things and did not explain anything accurately. Except for Frank and Ashton. They are good employees 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,133 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.