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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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Craig W.'s profile image
Craig W. 
3 years ago

Maria was great and a bright spot to the process. Some of the document process and things not accepted made me feel they did not understand a small business. Sometimes Pennymac has not always been the best at giving advice and more interested in just what helps them. Maria was an exception to most of the past problems we have had of getting people to walk us through things and give advice. The loan process guy was good when I got to talk to him but availability was not always easy and customer service couldn't answer all ... read more

Jon B.'s profile image
Jon B. 
3 years ago

Did a VA ReFi, cash out with a lower interest rate. Checked with 4 other loan companies and Penny Mac got me the lowest rate with the same costs by over half a percent. Whole team answered my questions and made sure to check in with me when we agreed to do something. 

KIMBERLY H.'s profile image
KIMBERLY H. 
3 years ago

I have already gone through this, no more explanation 

David R.'s profile image
David R. 
3 years ago

Everything went smooth. 

SALLY H.'s profile image
SALLY H. 
3 years ago

Great service and support 

Herbert St  Pierre I.'s profile image
Herbert St Pierre I. 
3 years ago

Have Chantel handle the entire process! She was great! 

Ryan W.'s profile image
Ryan W. 
3 years ago

We had a great experience refinancing our loan with PENNYMAC 

JASON H.'s profile image
JASON H. 
3 years ago

Great. Thank you 

Charles B.'s profile image
Charles B. 
3 years ago

Professionalism, customer relationship and customer communication was exceptional 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.