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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing service!! Very helpful and pleasant.
Business response:
Thank you for the positive review, Gloria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
everything and everyone was great
Business response:
Hi Shanita - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I appreciate you all !!
Business response:
Hi Jocsan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
If I could give them zero stars I would. Please do not use them! I did not start out with them. I originally was with George mason and they were great. They messed up my escrow adding excessive flood insurance when I already was fully insured. I have been been trying to get it resolved for 40 days and it has my mortgage I creased by $1000! I was hung up on by escrow manager and he never even bothered to call back. Getting customer service on the phone is difficult. Horrible experience!!!
Business response:
Hi Therapy - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Excellent service throughout the process, very patient and helpful
Business response:
Hi Sylvia - Your feedback is greatly appreciated. Thank you for the review.
The loan process was very smooth. I was able to get help right away when I had questions or needed follow up. Thank you!
Business response:
Hi Claire - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Josh and Nicole we so professional, knowledgeable and helpful throughout this entire process. They were able to navigate all the issues effectively and were immediately responsive when I had any questions or concerns.
Business response:
Hi Jose - Your feedback is greatly appreciated. Thank you for the review.
Everyone was very helpful
Business response:
Thank you for taking the time to share your experience with us, Bryan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Destini and Mac team were my family since I bought my house and I keep my PENNYMAC as my family throughout the experience of refinance and would recommend PENNYMAC to anyone who’s buying a home or refinancing thank you especially John and Destiny
Business response:
Hi Barbara - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,192 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.