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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,111 reviews
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Joseph C.'s profile image
Joseph C. 
3 years ago

Communication with Grace was great throughout the home buying process! 

Rochelle M.'s profile image
Rochelle M. 
3 years ago

Was kept updated frequently and as questions came up Suzanne would definitely answer them. 

Heath H.'s profile image
Heath H. 
3 years ago

Best experience 

Deborah W.'s profile image
Deborah W. 
3 years ago

The entire buying process was efficient and simple. Such a great loan team. I've recommended this company to several people including a few realtors. 

Richard W.'s profile image
Richard W. 
3 years ago

Nancy kept us informed of any documents needed and it changes that happened followed up with Us even after hours Her professionalism made it easy for us to recommend her to our friends and family During these uncertain times It's hard to find let alone keep good employees I hope pennymac does everything to retain her and Compensate her for her knowledge and expertise. 

Christopher D.'s profile image
Christopher D. 
3 years ago

Mainly with assigned loan processor Faiza. Would never return calls from myself, attorney or title company ...rarely gave any updates and requested documents from building the night before closing. Extremely unprofessional. 

Juan M.'s profile image
Juan M. 
3 years ago

She did an amazing job and so clear to where I could clearly understand every details. 

Kevin Michael M.'s profile image
Kevin Michael M. 
3 years ago

Made a stressful time very easy for us 

Maria R.'s profile image
Maria R. 
3 years ago

Ms. Darcel Thomas did an excellent job of keeping me informed of the steps needed to be taken. She thoroughly answered my questions in an expedicious manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,111 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.