PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,136 reviews
Select a rating
JOE W.'s profile image
JOE W. 
on Birdeye

2 years ago

My loan officers and PNMAC team were awesome. I immediate contact, Jamilynn was very prompt in replying to my inquires with quality responses and answers. I never felt alone or in the dark. I always had the assurance my best interest was utmost consideration. Thank you! Dr. Joe M. Wilson 

Tyler P.'s profile image
Tyler P. 
on Birdeye

2 years ago

Veronica was amazing to work with. She made this process so simple and easy and she was more than willing to jump in and get our questions answered in a timely fashion. I would definitely work with Veronica, and the entire PennyMac team again! 

Royce E.'s profile image
Royce E. 
on Birdeye

2 years ago

I was actually in the process with another lender and I was scanning some documents to send them for the multiple time, PennyMac called. I entertained their (Paul Yoo) offer presentation . I am glad I did. I saved thousands in cost. In addition, the dashboard and interaction was effortless. The loan specialist assigned, Kaitlyn Myers, was very responsive on any questions I had. Closing went through without a hitch and on time. One word that continues to come to mind is "Effortless" 

Edward H.'s profile image
Edward H. 
on Birdeye

2 years ago

It was often difficult to speak to the initial & 2nd loan officers (Patricia & then Grace) & had to talk to other people who usually did not know what was going on. Working with Patricia and Grace was very good but the communication within the department was not very good at times. 

Anthony V.'s profile image
Anthony V. 
on Birdeye

2 years ago

Eric did an awesome job helping my wife and I go through the closing process! He was very personable, friendly, and professional! It was my pleasure working and communicating with him! 

Lindsay C.'s profile image
Lindsay C. 
on Birdeye

2 years ago

Very responsive to questions, emails and phone calls. Thank you! 

Wyatt S.'s profile image
Wyatt S. 
on Birdeye

2 years ago

Thank you!! 

JACQUELYN J.'s profile image
JACQUELYN J. 
on Birdeye

2 years ago

It was clear and straightforward. No confusion or questions regarding review and processing of documents. 

Nicole R.'s profile image
Nicole R. 
on Birdeye

2 years ago

Excellent communication. Problem solving around any hurdles. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,136 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.