PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,213 reviews
Select a rating
Elena M.'s profile image
Elena M. 
7 months ago

Thanks to all for the help and collaboration. Happy holiday's 😊  

Gregory C.'s profile image
Gregory C. 
7 months ago

Everyone was pleasant and easy to work with as well as quick to respond to questions. 

Erika B.'s profile image
Erika B. 
7 months ago

Pennymac as a whole is an amazing company that I have been blessed to be able to work with to purchase and now refinance my home twice. It's been effortless and their communication and handling of everything is simply amazing.  

Brittani G.'s profile image
Brittani G. 
7 months ago

I enjoy working with PENNYMAC!!! 

Bhalmiki M.'s profile image
Bhalmiki M. 
7 months ago

Easy process with great staff helping along the way. 

Anthony K.'s profile image
Anthony K. 
7 months ago

Outstanding customer service and communication skills during the process.  

Nector P.'s profile image
Nector P. 
7 months ago

Excellent service, very communicative at any part of the process 

Karen A.'s profile image
Karen A. 
7 months ago

I was happy with them until recently. I pay escrow account so they can pay my taxes and my property insurance. Today is November 29th and my homeowner's insurance is due December 2nd. So far PennyMac has not paid my homeowner's insurance. I had to pay for it or I would lose my homeowner's coverage. Penny Mac, you need to refund me my escrow account.! 

William R.'s profile image
William R. 
7 months ago

The process was easy throughout and I can't be happier 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,213 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.