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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,136 reviews
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James L.'s profile image
James L. 
on Birdeye

2 years ago

Great experience from start to finish and communication was great throughout the process. Closed ahead of schedule. 

ERIN L.'s profile image
ERIN L. 
on Birdeye

2 years ago

It was a great experience and I’ll be sticking with Pennymac in the future as needed. 

Anonymous D.'s profile image
Anonymous D. 
on Birdeye

2 years ago

The professionalism and courtesy of the PennyMac staff 

John B.'s profile image
John B. 
on Birdeye

2 years ago

Ammie and Derek were both very helpful and had no problems answering my questions as they came up. I have a hard time keeping track of deadlines, so I appreciated that Ammie would reach out to me on a regular basis to make sure that documents were being completed on time. I had no worries at any point during the process. 

Ronen D.'s profile image
Ronen D. 
on Birdeye

2 years ago

The way the people and Ammie Mack handle and server us was amazing. She was every professional and handle us with respect, polite, courteous way and listen carefully to our remarks or concern and passed the information on. Thank you Ammie Mack. 

Andre C.'s profile image
Andre C. 
on Birdeye

2 years ago

Straight forward and easy. Staff was great and communicated well. 

Stephen D.'s profile image
Stephen D. 
on Birdeye

2 years ago

Overall things went smoothly and timely. 

Thomas P.'s profile image
Thomas P. 
on Birdeye

2 years ago

Our PennyMac My MAC Team did a GREAT job helping us with our 2022 VA ReFi mortgage Payoff loan. Their support was excellent and communications were always timely with all questions answered. We've really enjoyed working with PennyMac and would highly recommend them to anyone. 

Willie S.'s profile image
Willie S. 
on Birdeye

2 years ago

Brandon in particular was always easy to reach, responsive, and effective. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,136 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.