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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Mostly online or phone call process made it easy to work and still get the process done. Closing was easy they came to me and worked with me even with difficulties
The loan officer was amazing. Latrice was good. She just couldn't answer my question regarding the total of the appraisal fee. I wanted to know why I was being charged $200 at closing on the CD. I asked what the appraisal invoice list as the total fee but she didn't know. She kept saying I was getting cash back which I know but the charge is still unknown. Other than that she was great with contacting me.
Everyone I dealt with from beginning to end were helpful. Any time I had a question it was always answered in a timely matter. No hiccups.
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Everything went as we had hoped. Russ was very helpful.
I did close two months after the initial date expected.
Great service, fast responses.
Mary was great, she answered all my questions thoroughly and promptly. The whole process was painless and very efficient! Thanks!
Smooth process.
PENNYMAC has a 4.5 star rating with 49,137 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.