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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,137 reviews
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Windell L.'s profile image
Windell L. 
on Birdeye

2 years ago

“Follow up” is practically unheard of these days. It was a pleasure to find Kaitlyn was trained in the old school way of conducting business and understood the meaning and value of “follow up”. 

Connie W.'s profile image
Connie W. 
on Birdeye

2 years ago

Very easy process. Good communication. Highly recommend. 

Alicia C.'s profile image
Alicia C. 
on Birdeye

2 years ago

Absolutely a terrible experience from start to finish, but we got to a point we would lose money if we backed out. We paid $1000.00 for an appraiser that Pennymac chose in an area where an appraiser is $350-$400. The appraiser marked our road wrong and didn’t list our lake access, forcing us to lose the value of our house and after we gave all of the documents for it, literally didn’t care and Penny mac refused to make the situation right and give us the money we lost. The first person we dealt with, Michael, absolutely the... read more

Decourtney t.'s profile image
Decourtney t. 
on Birdeye

2 years ago

Thank you for your time and information on time. 

Forrest T.'s profile image
Forrest T. 
on Birdeye

2 years ago

James was awesome 

Anthony H.'s profile image
Anthony H. 
on Birdeye

2 years ago

Sandrea was professional friendly and helpful 

Brenda H.'s profile image
Brenda H. 
on Birdeye

2 years ago

Quick and easy 

Jose F.'s profile image
Jose F. 
on Birdeye

2 years ago

very helpful and diligent and professional 👍🤩 

SAMANTHA S.'s profile image
SAMANTHA S. 
on Birdeye

2 years ago

I feel like PM is fair, helpful, and honest. My experience with them has always been positive. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,137 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.