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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,138 reviews
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Victor B.'s profile image
Victor B. 
on Birdeye

2 years ago

My options were explained very clearly. Questions were answered almost promptly by email. Time frame was clearly outlined. Overall great experience with PennyMac 

Gregory Vinson J.'s profile image
Gregory Vinson J. 
on Birdeye

2 years ago

Everyone was helpful and friendly. Pretty stress free process. Questions were answered in a timely manner. 

Roland H.'s profile image
Roland H. 
on Birdeye

2 years ago

Ttf bhvggggv 

Vivian G.'s profile image
Vivian G. 
on Birdeye

2 years ago

From the start of the process to end there were too many issues and not enough communication. It was so hard to get accurate and consistent information. Allan the initial rep we worked with and across too push and like a used car sales men. The experience was a little better with Rosario however it was difficult to get a hold of her. 

Elsie R.'s profile image
Elsie R. 
on Birdeye

2 years ago

Paulette was clear and concise and concerned about my questions. 

James G.'s profile image
James G. 
on Birdeye

2 years ago

I couldn’t believe the Penny Mac team was that good, I am pleasantly satisfied! 

Erika E.'s profile image
Erika E. 
on Birdeye

2 years ago

Working with James was wonderful. He explained everything very well. I would have liked a direct number to call him but I was able to communicate through email. 

Ricky Smith J.'s profile image
Ricky Smith J. 
on Birdeye

2 years ago

Extremely easy and kept me updated through the whole process. 

John H.'s profile image
John H. 
on Birdeye

2 years ago

poor comunication between pennmac emplorees 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,138 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.