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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Andy Garcia was very pleasant and patient throughout entire loan process. Highly recommend.
Ammie Mac was the best part of the process. She was Awesome!! She tolerated me getting upset at the process due to being asked for the same documents over and over again from the mac team. She made the process more tolerable.
Everything went smooth, great working with PennyMac.
Communication with Shay was great, if she didn’t know an answer she found out and called me back right away.
Better communication and availability of loan officer.
I am not sure if this was the first loan Paul handled, but when my husband, myself, and our title company have to explain to him what he is doing incorrectly, there is an issue. Looking back, we should have requested a different loan officer on day two. There was far more stress on us than was necessary during this process due to his confusion and inconsistency. Addition training is clearly needed.
had an awesome team , daisy and brandon were amazing
The loan process was seamless for the most part. Everyone on the M.A.C Team was helpful and professional.
Promptness
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.