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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,138 reviews
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URSULA T.'s profile image
URSULA T. 
on Birdeye

2 years ago

Very prompt with movement of loan process.. 

Qayssar A.'s profile image
Qayssar A. 
on Birdeye

2 years ago

The team was helpful and they were sending the update and keep me updated 

Kanem B.'s profile image
Kanem B. 
on Birdeye

2 years ago

I appreciate the hand holding, advice and insight through my loan process. I feel like they were genuine and looked out on the interest rate. Looking forward to doing business in the future with Penny Mac 

Jumoke L.'s profile image
Jumoke L. 
on Birdeye

2 years ago

Great to work with!! 

Brian T.'s profile image
Brian T. 
on Birdeye

2 years ago

Clear communication on loan progress, set expectations on what to expect and when. 

Nelson M.'s profile image
Nelson M. 
on Birdeye

2 years ago

Great experience 

Timothy L.'s profile image
Timothy L. 
on Birdeye

2 years ago

Our refi took almost 3 months. 

Peter K.'s profile image
Peter K. 
on Birdeye

2 years ago

Still trying to resolve problems 

ANGELICA T.'s profile image
ANGELICA T. 
on Birdeye

2 years ago

The answers of this survey are ONLY for my experience with Mrs. Brittany Jones. Very poor service and attitude since day one. Because of her and only because of her are my answers of this survey. I had a great experience with Mr. Carlos at the beginning of the process. He went the extra mile for me and answer all my questions but I did not have the same luck with Mrs. Jones. I do not want any friends or family member to get a bad experience of such an important process like I did with her. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,138 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.