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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Maria was great and a bright spot to the process. Some of the document process and things not accepted made me feel they did not understand a small business. Sometimes Pennymac has not always been the best at giving advice and more interested in just what helps them. Maria was an exception to most of the past problems we have had of getting people to walk us through things and give advice. The loan process guy was good when I got to talk to him but availability was not always easy and customer service couldn't answer all ... read more
Did a VA ReFi, cash out with a lower interest rate. Checked with 4 other loan companies and Penny Mac got me the lowest rate with the same costs by over half a percent. Whole team answered my questions and made sure to check in with me when we agreed to do something.
Have Chantel handle the entire process! She was great!
We had a great experience refinancing our loan with PENNYMAC
My agent worked diligently to explain the process and kept me informed every step of the way. It took somewhat longer than I anticipated but I'm very satisfied with the results.
Great. Thank you
Very informative I felt like they were always there to help.
Rebecca Venzor did an outstanding job communicating with us during this process. If there was a question that she could not answer immediately, she sought out the correct answer. She was prompt to return phone calls and emails.
Professionalism, customer relationship and customer communication was exceptional
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,794 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.