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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very professional, they make the refinance quick and easy
I was well communicated to and things went well
Ms. Linda was very pleasant and kind to work with. She assisted walk me through questions I had during my loan process. She also responded to my questions promptly.
Penny Mac withdrew me from my first rate lock without my consent, consideration or notification. They also reversed an agreed upon reinstatement. Now I have a higher rate and monthly payment due to pennymacs error. There was a great deal of plausible deniability and “miscommunication”. At my expense.
Express all requirements needed for underwriting prior to selling home
Good customer service and accuracy
Sandra was a trooper through a tough purchase with many bumps in the road to closing, she was always available, always upbeat, always compassionate and above all always professional and ultra hard working to get us to closing on the day we needed! She was very knowledgeable and had answers for our questions quickly! We could not have asked for a better experience than the one we had with Sandra Benavidez!
Although there was a change in my primary contact, the process moved smoothly.
The entire process went smoothly. Everyone evolved made the experience pleasant and in my busy work world of chaos this is much appreciated 🙂
PENNYMAC has a 4.5 star rating with 49,139 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.