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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Maria was great and a bright spot to the process. Some of the document process and things not accepted made me feel they did not understand a small business. Sometimes Pennymac has not always been the best at giving advice and more interested in just what helps them. Maria was an exception to most of the past problems we have had of getting people to walk us through things and give advice. The loan process guy was good when I got to talk to him but availability was not always easy and customer service couldn't answer all ... read more
Did a VA ReFi, cash out with a lower interest rate. Checked with 4 other loan companies and Penny Mac got me the lowest rate with the same costs by over half a percent. Whole team answered my questions and made sure to check in with me when we agreed to do something.
The communication was awesome. Veronica did a fantastic job with updating me with next steps, etc.
Quick and easy, also very convenient to have the signing done at home, they came to me.
I have already gone through this, no more explanation
The refinance process went much quicker than I expected. Everyone was quick to answer questions and made sure we were updated on where we were in the process.
Everything went smooth.
Great service and support
The level of communication
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.