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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,139 reviews
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SHANNON H.'s profile image
SHANNON H. 
on Birdeye

2 years ago

Everything was great from start to finish. Any issues where resolved very quickly to keep closing date the same. Everyone was so help, polite, courtesy and knowledgeable. I will continue to recommend PennyMac to Everyone!!!! 

Deborah P.'s profile image
Deborah P. 
on Birdeye

2 years ago

Had a great experience with PENNYMAC and Sandrea. Will definitely refer your services to others!! 

MARK P.'s profile image
MARK P. 
on Birdeye

2 years ago

Everyone who helped with process were more than helpful and made everything very easy. Thanks to everyone. 

Charles P.'s profile image
Charles P. 
on Birdeye

2 years ago

Everyone was very helpful. Application & document submission was easy and the whole process was performed in a timely and accurate manner! Very satisfied!!! 

Aaron B.'s profile image
Aaron B. 
on Birdeye

2 years ago

The process was professional, actuate, .and a overall awesome experience. Communication was frequently and concise. No ambiguity! 

Diego C.'s profile image
Diego C. 
on Birdeye

2 years ago

Very easy process 

Carolyn R.'s profile image
Carolyn R. 
on Birdeye

2 years ago

I was told by Krystal that she would call me to go over the closing disclosures. That call never happened. There was something wrong on the closure documents that I caught and called about. I am not saying that is Krystal's fault but someone else should have caught that. I just felt that things could have gone a bit better. I also sent an email to Krystal in which she stated that she never received but I know that she did because I double checked multiple times to ensure that I did send it to the correct email address.... read more

Bryan D.'s profile image
Bryan D. 
on Birdeye

2 years ago

I was told to grant Tennille Hamilton and the team my permission so that they could contact travelers insurance on my behalf and finish getting everything settled up for property insurance to be escrowed. I had already contacted travelers insurance and got my quote and selected what I wanted and told them I would be using them 100% and that the pennymac team would contact them to get everything squared away the rest of the way. It just came to my attention that this was not done and I’ve been Living in a house with no insura... read more

RAY SALINAS J.'s profile image
RAY SALINAS J. 
on Birdeye

2 years ago

5 stars + 5 stars 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,139 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.