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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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Tonia B.'s profile image
Tonia B. 
3 years ago

Constant communication and available to answer questions. Pain free process 

YVONNE S.'s profile image
YVONNE S. 
3 years ago

Great accurate professional service. 

Atlee C.'s profile image
Atlee C. 
3 years ago

Sara was a very very very big help! Her communication and timely replies to all questions are what made my experience great and meaningful. 

Carl And Kerri H.'s profile image
Carl And Kerri H. 
3 years ago

Mark Stallings was great, Portia Dear was amazing. I only spoke with Nick Mayer once and he was very good also. I’m very disappointed that I was not informed of the turnover of my closing from Portia to Nick. I only found out because I called with a question. Portia was a great resource. 

David W.'s profile image
David W. 
3 years ago

Lori always answered any questions promptly and politely. Found her a pleasure to work with. 

Brandon S.'s profile image
Brandon S. 
3 years ago

No hidden fees. Closing delayed by builder but rates didn’t change and no extra fees added. 

Angie N.'s profile image
Angie N. 
3 years ago

Great customer service 

Jessie M.'s profile image
Jessie M. 
3 years ago

Not asking for the same pay stubs multiple times. Waiting till the end of the process to tell me its showing I'm on leave from my job but yet you had all my paystubs showing that made no since. 

Anna D.'s profile image
Anna D. 
3 years ago

Excellent service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.