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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,139 reviews
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RD Turner J.'s profile image
RD Turner J. 
on Birdeye

2 years ago

Maria Veliz and the Penny Mac team took us by the hand and lead us step by step through the refinance process. 

Andrea C.'s profile image
Andrea C. 
on Birdeye

2 years ago

During phone conversations, it would have been a better experience if the tone had been a bit more empathetic and less robotic. Someone that's looking to refinance most likely is going through a hardship and it helps to hear a friendly voice on the other side of the line. That's all. 

Joseph C.'s profile image
Joseph C. 
on Birdeye

2 years ago

Such a great experience , i will not use anyone else in the future! 

Jesus Delara J.'s profile image
Jesus Delara J. 
on Birdeye

2 years ago

What made my experience great was to terrific communication, ease of PennyMac’s online Portal and the accuracy of the loan docs. My wife and I are gratefully pleased. 

Brad B.'s profile image
Brad B. 
on Birdeye

2 years ago

Timely and professional service 

Ethan R.'s profile image
Ethan R. 
on Birdeye

2 years ago

Don't want to. 

Kevin T.'s profile image
Kevin T. 
on Birdeye

2 years ago

Penny Mac has a great asset in Russ Martin. His expertise and support through the process was a impeccable. We could not have asked for better. Kevin Thompson 

Jacob B.'s profile image
Jacob B. 
on Birdeye

2 years ago

Easy process with no setbacks. 

Jason F.'s profile image
Jason F. 
on Birdeye

2 years ago

Great communicator and very friendly and helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,139 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.