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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was fast and easy
The process was clear and easy
My mortgage was in PM portfolio.PM MORGAGEE . Too much Time to qualify me, felt Discriminated of age & GENDER. I was already A Mortgagor.????. Made me ferl insecure About procedure, had to Seek a Supervisor. To complete. THANKS Mr.. Mayer. io
My husband and attempted several times to have documents corrected by a couple of agents. After numerous phone calls and over a week, the situation was finally resolved. There were documents that were provided that were asked for more than once after being submitted.
Good very good
The initial woman I spoke with was great, knowledgeable and easy to talk to.
I was directed to contact an individual for my copies of closing documents. Upon calling, I was told they weren't involved in that part of my loan process and that they would send the information back to Mr Gallo. I still have not received copies of my loan documents from the notary. Communication isn't clear and nobody seems to have an answer.
I was pleased with my overall experience with Pennymac.
I had requested specific times for y’all to call me and it was never the time I requested. I am a teacher and coach and have a very busy schedule. I always received phone calls during classes when I was teaching and when I tried to call back it was hard to get who I needed. I also thought it would all be done a few months before I actually got to close.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.