This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I've been a happy Penny Mac customer for several years so when I decided to refinance, staying with Penny Mac was the obvious choice. The whole process was smooth and easy; everyone I spoke with was very helpful. I am looking forward to being a Penny Mac customer for many more years.
Edward was absolutely helpful and patient. Many times I was traveling and he adjusted to my schedule and was very pleasant to speak with. The entire process was painless and very professional and on time. I would definitely do this again if needed.
The entire process from beginning to end. I had never done this process prior. Therefore, I was very unclear with things. The loan officers walked me through step by step by answering questions, responding to emails, frequent check in calls etc. The patience was truly appreciated. This was a very smooth process.
Deon made my experience very nice he answered questions and emails in a very quick manner
I really appreciated the fact that when I had a question it was answered promptly. I was kept up on everything step right up to closing and everyone was all helpful and if the didn't know the found out for me and for that I'm am thankful.
Very helpful.
Very polite and informative
De'Loria was energetic and super helpful from the start of the loan process all the way to closing! She was even able to navigate our complex situation with me deployed and POA signing the final documents. A+ all around! Promote above peers :D
Everything went well and as expected.
PENNYMAC has a 4.5 star rating with 49,139 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.