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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Harold W.'s profile image
Harold W. 
3 years ago

I was told during the application process I would not need my 2021 tax returns to get through underwriting. After missing the first closing date because underwriting had not gone through I was told I did NEED my 2021 taxes filed. This was two days after tax day so I had to expedite filing with my CPA two days after the busiest day of his year. This would have all been very easy to avoid if the team at PennyMac knew what would be required to get through underwriting an FHA loan. I think this is a pretty easy area for the team... read more

Lee Christopher J.'s profile image
Lee Christopher J. 
3 years ago

Thank you. 

JEFF L.'s profile image
JEFF L. 
3 years ago

Service was great from start to finish! 

George N.'s profile image
George N. 
3 years ago

if you would have returned my calls when I asked you and Gil to call me, instead you just kept E-mailing me that documents were still needed 

George F.'s profile image
George F. 
3 years ago

She was so helpful information about the situation and she was so sweet and took care of the job she was so wonderful about it 

Ruth R.'s profile image
Ruth R. 
3 years ago

Sandrea made the whole process easy! Communication was the key and she was spot on! She was accessible and answered all my questions at all times. I would highly recommend PennyMac and Sandrea to anyone that is interested in mortgage or refinancing. The whole team at pennymac is amazing! Thank you so much! 

Ralph S.'s profile image
Ralph S. 
3 years ago

My bad experience had nothing to do with Chantel Bryant and I support her 100%. We were advised our title and closing documents did not match, but our Notary was confused with how to proceed. There were additional misspelled names and discrepancies that took an inexcusable amount of time! 

Pamela L V.'s profile image
Pamela L V. 
3 years ago

From the start to end everything was clearly lined out 

JUDITH W.'s profile image
JUDITH W. 
3 years ago

Good experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.