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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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LARRY S.'s profile image
LARRY S. 
3 years ago

Everything was handled professionally 

Sandra G.'s profile image
Sandra G. 
3 years ago

Great communication, easy access to the online page and uploading documents. 

CHARLES D.'s profile image
CHARLES D. 
3 years ago

PennyMac is fully experienced with VA funding and applications. This is the 4th time I've used them. Great folks to work with. Vincent Cooper, our Loan Originator & Amanda Rowe are beyond fantastic. Thanks for supporting us. 

Leandra C.'s profile image
Leandra C. 
3 years ago

Would have been better if last minute changes wouldn’t have been needed and a full explanation of what was needed during the pre approval process. 

Regina C.'s profile image
Regina C. 
3 years ago

I sometimes had to call multiple times to reach Noah and often didn’t receive callbacks when I left messages. However, I do realize and acknowledge that this has been a very busy time for mortgage companies. Noah was probably MUCH busier than usual, so I would still give a 9/10 on the overall experience. 

Stacy B.'s profile image
Stacy B. 
3 years ago

everyone was very friendly, personable and professional. I was always able to get ahold of someone to answer my questions. 

Michael Y.'s profile image
Michael Y. 
3 years ago

More communication between the many people that were involved in my file. LESS people involved in my file. 

Kevin J.'s profile image
Kevin J. 
3 years ago

I feel that too many loans were being juggled and that I was just in the shuffle. I would like to have had daily phone contact with Pennymac for updates and those updates to have been more accurate. 

Mitsuru K.'s profile image
Mitsuru K. 
3 years ago

James was flexible with my uncertain closing schedule. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.