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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,139 reviews
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Neil F.'s profile image
Neil F. 
on Birdeye

2 years ago

Great job! 

Leigh Anne R.'s profile image
Leigh Anne R. 
on Birdeye

2 years ago

I had a very pleasant experience with Penny Mac and their associates. It was a smooth transaction start to finish. Easy approval process through closing. Anytime a question arose, there was an agent available to assist me in resolving the matter. I highly recommend Penny Mac for any home mortgage. 

Damian A.'s profile image
Damian A. 
on Birdeye

2 years ago

Savannah took the time to make sure the process was explained in detail. She was prompt when responding to emails and returning phone messages. 

Christeen C.'s profile image
Christeen C. 
on Birdeye

2 years ago

I received my loan done than expected. It was a pleasant surprise. 

SIVARAMASATISH V.'s profile image
SIVARAMASATISH V. 
on Birdeye

2 years ago

Looking to comeback on another purchase! 

Steven P.'s profile image
Steven P. 
on Birdeye

2 years ago

Amanda was great and she was there every step of the way. Thanks for everything. 

ADRIAN P.'s profile image
ADRIAN P. 
on Birdeye

2 years ago

simple and easy 

Terry H.'s profile image
Terry H. 
on Birdeye

2 years ago

Very quick and simple process. You just sit back, answer the messages, and before you know it, it's done. Communication throughout the process with website tracking and weekly phone updates was a fantastic perk. Closing on the day I chose and where I wanted. Simple. Thank You PennyMac and my MAC Team! 

GARY V.'s profile image
GARY V. 
on Birdeye

2 years ago

If Antonia’s IRS transcripts were ordered at the same time as my wife and I. I’m assuming that the underwriter requested them after ours arrived. It took 3 months to close on a loan that should have taken the most 2 months. It was very stressful to hear every week for two months that you were still waiting for the transcripts. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,139 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.