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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,088 reviews
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Keith M.'s profile image
Keith M. 
3 years ago

The online features made it easier to upload documents and monitor the status of loan. 

Regina R.'s profile image
Regina R. 
3 years ago

The process was seamless, we were very satisfied. 

Dayna S.'s profile image
Dayna S. 
3 years ago

Marcia was helpful with ensuring are closing went well and are documents were submitted timely. 

Sonia S.'s profile image
Sonia S. 
3 years ago

The expectations were given early which meant when documents were actually requested I was able to have them ready when the time came. Sandi was always professional and friendly, she answered questions clearly so I did not feel any unease during any of the process. It was much quicker than I had anticipated as well. That was appreciated. 

Eugene C.'s profile image
Eugene C. 
3 years ago

NO! NO NO NO NO 

Remelda D.'s profile image
Remelda D. 
3 years ago

Better communication, Timely communication Clear communication Return customer calls More consistent experienced loan processors 

BARRY S.'s profile image
BARRY S. 
3 years ago

Good experience with Penny Mac. Things went smoothly. 

James Cavanaugh J.'s profile image
James Cavanaugh J. 
3 years ago

Great communication by phone and email. Everyone involved courteous and helpful. 

Tanya W.'s profile image
Tanya W. 
3 years ago

Always ready to provide the information I needed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,088 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.