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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The online features made it easier to upload documents and monitor the status of loan.
The process was seamless, we were very satisfied.
Marcia was helpful with ensuring are closing went well and are documents were submitted timely.
The expectations were given early which meant when documents were actually requested I was able to have them ready when the time came. Sandi was always professional and friendly, she answered questions clearly so I did not feel any unease during any of the process. It was much quicker than I had anticipated as well. That was appreciated.
NO! NO NO NO NO
Better communication, Timely communication Clear communication Return customer calls More consistent experienced loan processors
Good experience with Penny Mac. Things went smoothly.
Great communication by phone and email. Everyone involved courteous and helpful.
Always ready to provide the information I needed
PENNYMAC has a 4.4 star rating with 48,088 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.