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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,140 reviews
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ROBERT S.'s profile image
ROBERT S. 
on Birdeye

2 years ago

Faster turnaround 

Kelly F.'s profile image
Kelly F. 
on Birdeye

2 years ago

Everyone was very helpful and answered all my questions in a very timely manner. The loan team went above and beyond to make our refinance happen, and kept my husband and I in the loop every step of the way. 

Paul R.'s profile image
Paul R. 
on Birdeye

2 years ago

Professionalism unfortunately I'm still waiting for disbursement 

Dennis M.'s profile image
Dennis M. 
on Birdeye

2 years ago

Good job. Well done. 

Kim P.'s profile image
Kim P. 
on Birdeye

2 years ago

Penny Mac is definally a great choice when choosing a loan processing company. The only thing I would change is the portal for trying to sign and send documents. Sometimes it was easy other times impossible to down load doc. 

STEPHANIE B.'s profile image
STEPHANIE B. 
on Birdeye

2 years ago

Everything from the first conversation up to the end at closing was communicated well. Every question was answered with patience. I was kept well informed of every step in the process and even when things were flowing smooth I still received phone calls just to check in each day. The ease in this process made this a most pleasant process. 

Timothy W.'s profile image
Timothy W. 
on Birdeye

2 years ago

Great service all around 

Adam W.'s profile image
Adam W. 
on Birdeye

2 years ago

Overall good experience 

Brooke A.'s profile image
Brooke A. 
on Birdeye

2 years ago

When the closing date came PennyMac did not have everything done so our closing date was pushed back. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,140 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.