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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was very helpful and answered all my questions in a very timely manner. The loan team went above and beyond to make our refinance happen, and kept my husband and I in the loop every step of the way.
This survey is too long. He did well
Sandra was incredible! She was available, professional, kind, sincere, and made a very pressured situation feel calm. She is without a doubt one of the best!!! I have been a customer for 6 1/2 years and always feel the PennyMac team is helpful and genuine! Kudos to Gavin for starting off my loan and for Sandra getting everything done on time for us.
PennyMac has been great every time I’ve used them for mortgages.
The only thing was the original quote (closing ) was 1/2 than what it turned out to be and I still had to make a payment ( I was told not to ) BUT THE payoff was not made in time. It took another week so I was out 3k (1700 closing and 1300 payment ) by the time it was all said and done vs the the closing was originally only 800.
Knowledgeable and professional service from beginning to end.
Clear communication and accuracy regarding loan documents. Timely communication, as there were multiple instances when I was told I would receive a returned call which did not occur.
.Joseph was great to work with. Always able to answer my questions. Dealing with the computer system to upload documents left much to be desired and kept asking for the same documents more than once.
Every thing went quickly and smoothly throughout the process. Would recommend this group to anyone needing guidance on a project.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,140 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.