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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Homeowners insurance documentation was incorrect although we sent the correct info with plenty of time for underwriting to approve. Called a loan officer and flagged issue before closing and it was not corrected.
That a lot of the paper process could be done online and when we called to get an answer, Yester always talked to us.
Thanks for all your help
Overall communication and skills
Had a great experience. We’re very helpful
Speedy closing
Not sure who Amanda Rowe is but my team was David and Jazmin.
Start to finish it took almost 5 months. Had it not been for the excessive amount of emails, I would have forgotten we even started it. The notary showed up with the wrong closing papers, and now that everything is done, I'm STILL getting emails from PennyMac on how they can lower my rate (it's redundant, we just did this, stop with the emails).
Amanda did very well and helped save the deal.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.